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Downtime

Web portal & mobile apps, R2 Docuo API, and 5 other services are down

Oct 31, 2025 at 6:00am UTC
Affected services
Windows desktop client
Windows desktop client update
Web portal & mobile apps
File upload & download
R2 Docuo API
R2 Docuo Open API
Support & account management website

Resolved
Oct 31, 2025 at 11:25pm UTC

Windows desktop client recovered.

Updated
Oct 31, 2025 at 11:21pm UTC

Windows desktop client went down.

Updated
Oct 31, 2025 at 6:45am UTC

Windows desktop client recovered.

Updated
Oct 31, 2025 at 6:45am UTC

Windows desktop client went down.

Updated
Oct 31, 2025 at 6:44am UTC

File upload & download recovered.

Updated
Oct 31, 2025 at 6:43am UTC

Windows desktop client update and R2 Docuo API recovered.

Updated
Oct 31, 2025 at 6:42am UTC

Web portal & mobile apps recovered.

Updated
Oct 31, 2025 at 6:40am UTC

Support & account management website recovered.

Updated
Oct 31, 2025 at 6:33am UTC

File upload & download went down.

Updated
Oct 31, 2025 at 6:33am UTC

R2 Docuo API went down.

Updated
Oct 31, 2025 at 6:30am UTC

Web portal & mobile apps and Support & account management website went down.

Updated
Oct 31, 2025 at 6:24am UTC

Windows desktop client update went down.

Updated
Oct 31, 2025 at 6:22am UTC

R2 Docuo Open API recovered.

Updated
Oct 31, 2025 at 6:19am UTC

R2 Docuo API recovered.

Updated
Oct 31, 2025 at 6:10am UTC

R2 Docuo Open API went down.

Updated
Oct 31, 2025 at 6:09am UTC

R2 Docuo API went down.

Updated
Oct 31, 2025 at 6:07am UTC

R2 Docuo API recovered.

Created
Oct 31, 2025 at 6:00am UTC

R2 Docuo API went down.