Web portal & mobile apps, R2 Docuo API, and 7 other services are down
Resolved
Sep 1, 2025 at 8:05pm UTC
Windows desktop client recovered.
Affected services
Windows desktop client
Updated
Sep 1, 2025 at 8:04pm UTC
Windows desktop client update recovered.
Affected services
Windows desktop client update
Updated
Sep 1, 2025 at 8:03pm UTC
Web portal & mobile apps and File upload & download recovered.
Affected services
Web portal & mobile apps
File upload & download
Updated
Sep 1, 2025 at 7:44pm UTC
Support & account management website recovered.
Affected services
Support & account management website
Updated
Sep 1, 2025 at 7:43pm UTC
R2 Docuo API recovered.
Affected services
R2 Docuo API
Updated
Sep 1, 2025 at 7:43pm UTC
Server-sent events & notifications recovered.
Affected services
Server-sent events & notifications
Updated
Sep 1, 2025 at 7:42pm UTC
R2 Docuo Open API recovered.
Affected services
R2 Docuo Open API
Updated
Sep 1, 2025 at 7:36pm UTC
Server network availability recovered.
Affected services
Server network availability
Updated
Sep 1, 2025 at 7:32pm UTC
R2 Docuo API went down.
Affected services
R2 Docuo API
Updated
Sep 1, 2025 at 7:31pm UTC
File upload & download went down.
Affected services
File upload & download
Created
Sep 1, 2025 at 7:31pm UTC
Server network availability, Windows desktop client, Windows desktop client update, and 4 other resources went down.
Affected services
Web portal & mobile apps
Windows desktop client
R2 Docuo Open API
Server network availability
Windows desktop client update
Support & account management website
Server-sent events & notifications