Web portal & mobile apps, R2 Docuo API, and 7 other services are down
Resolved
Apr 28, 2025 at 6:20pm UTC
File upload & download recovered.
Affected services
File upload & download
Updated
Apr 28, 2025 at 6:20pm UTC
Web portal & mobile apps recovered.
Affected services
Web portal & mobile apps
Updated
Apr 28, 2025 at 6:18pm UTC
Server network availability recovered.
Affected services
Server network availability
Updated
Apr 28, 2025 at 6:18pm UTC
Windows desktop client and R2 Docuo API recovered.
Affected services
R2 Docuo API
Windows desktop client
Updated
Apr 28, 2025 at 6:17pm UTC
Windows desktop client update and Support & account management website recovered.
Affected services
Windows desktop client update
Support & account management website
Updated
Apr 28, 2025 at 6:16pm UTC
File upload & download went down.
Affected services
File upload & download
Updated
Apr 28, 2025 at 6:14pm UTC
Server network availability and Web portal & mobile apps went down.
Affected services
Web portal & mobile apps
Server network availability
Updated
Apr 28, 2025 at 6:11pm UTC
Windows desktop client and R2 Docuo API went down.
Affected services
R2 Docuo API
Windows desktop client
Updated
Apr 28, 2025 at 6:10pm UTC
Support & account management website went down and Server-sent events & notifications recovered.
Affected services
Support & account management website
Server-sent events & notifications
Updated
Apr 28, 2025 at 6:09pm UTC
Support & account management website recovered.
Affected services
Support & account management website
Updated
Apr 28, 2025 at 6:08pm UTC
R2 Docuo API recovered.
Affected services
R2 Docuo API
Updated
Apr 28, 2025 at 6:08pm UTC
Web portal & mobile apps recovered.
Affected services
Web portal & mobile apps
Updated
Apr 28, 2025 at 6:06pm UTC
Server network availability recovered.
Affected services
Server network availability
Updated
Apr 28, 2025 at 6:06pm UTC
R2 Docuo Open API recovered.
Affected services
R2 Docuo Open API
Updated
Apr 28, 2025 at 6:05pm UTC
File upload & download recovered.
Affected services
File upload & download
Updated
Apr 28, 2025 at 6:03pm UTC
Windows desktop client recovered.
Affected services
Windows desktop client
Updated
Apr 28, 2025 at 5:57pm UTC
Support & account management website went down.
Affected services
Support & account management website
Updated
Apr 28, 2025 at 5:53pm UTC
Windows desktop client update and R2 Docuo API went down.
Affected services
R2 Docuo API
Windows desktop client update
Updated
Apr 28, 2025 at 5:52pm UTC
Web portal & mobile apps, File upload & download, and Server-sent events & notifications went down.
Affected services
Web portal & mobile apps
File upload & download
Server-sent events & notifications
Updated
Apr 28, 2025 at 5:51pm UTC
R2 Docuo Open API went down.
Affected services
R2 Docuo Open API
Updated
Apr 28, 2025 at 5:51pm UTC
Windows desktop client went down.
Affected services
Windows desktop client
Updated
Apr 28, 2025 at 5:50pm UTC
Server network availability went down.
Affected services
Server network availability
Updated
Apr 28, 2025 at 4:29pm UTC
R2 Docuo API recovered.
Affected services
R2 Docuo API
Updated
Apr 28, 2025 at 4:29pm UTC
Web portal & mobile apps recovered.
Affected services
Web portal & mobile apps
Updated
Apr 28, 2025 at 4:26pm UTC
R2 Docuo API went down.
Affected services
R2 Docuo API
Updated
Apr 28, 2025 at 4:25pm UTC
Web portal & mobile apps went down.
Affected services
Web portal & mobile apps
Updated
Apr 28, 2025 at 4:18pm UTC
R2 Docuo Open API recovered.
Affected services
R2 Docuo Open API
Updated
Apr 28, 2025 at 4:18pm UTC
Windows desktop client recovered.
Affected services
Windows desktop client
Updated
Apr 28, 2025 at 4:14pm UTC
R2 Docuo Open API went down.
Affected services
R2 Docuo Open API
Created
Apr 28, 2025 at 4:14pm UTC
Windows desktop client went down.
Affected services
Windows desktop client